Frequently Asked Questions
- Includes 60 toner pads designed for calming and hydrating the skin.
- Part of a simple three-step routine targeting skin stress and discomfort.
- Can be used morning and evening to enhance skin comfort.
Routine Overview
A streamlined Korean cica routine for skin that frequently feels stressed, uncomfortable or visibly red. Built around Torriden's Balanceful Cica range, the toner pad, serum and cream work as a simple three-step system focused on soothing hydration and supporting a more comfortable skin barrier.
1. Routine benefits
This routine helps replenish moisture without creating an unnecessarily complicated regimen. The toner pads prepare and refresh the skin, the cica serum provides a focused calming hydration step, and the cream helps maintain moisture and skin comfort.
2. What results to expect (realistic)
With consistent use, skin may feel calmer, softer and better hydrated. Temporary dryness-related discomfort may be reduced and redness-prone skin may appear more balanced. Results depend on the underlying cause of redness and individual skin sensitivity.
Product Names
[Torriden] Balanceful Cica Toner Pad 60pcs
[Torriden] Balanceful Cica Serum 50ml
[Torriden] Balanceful Cica Cream 80ml
AM Routine
Step 1: After gentle cleansing, sweep [Torriden] Balanceful Cica Toner Pad 60pcs lightly across the skin without excessive pressure.
Step 2: Apply [Torriden] Balanceful Cica Serum 50ml.
Step 3: Follow with [Torriden] Balanceful Cica Cream 80ml.
Step 4: Finish with a broad-spectrum sunscreen. Sunscreen is not included in this bundle.
PM Routine
Step 1: Gently cleanse the skin.
Step 2: Apply [Torriden] Balanceful Cica Toner Pad 60pcs.
Step 3: Follow with [Torriden] Balanceful Cica Serum 50ml.
Step 4: Seal in hydration with [Torriden] Balanceful Cica Cream 80ml.
Who is this bundle best for?
Best suited to normal, combination, oily-dehydrated, sensitive or redness-prone skin seeking a lightweight calming routine. It can also suit skin that feels stressed from environmental exposure or an overly complicated skincare routine.
How to Use
Use morning and evening according to skin comfort. Toner pads should be used with gentle pressure rather than vigorous wiping. The serum and cream can be layered immediately afterwards once the skin has absorbed most of the toner essence.
Important notes
Persistent or severe redness may have causes that skincare alone cannot address. Patch test before first use and discontinue if irritation develops. Avoid rubbing compromised or actively inflamed skin with toner pads. Always use sunscreen during the daytime.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.

![[Torriden] Balanceful Cica Toner Pad 60pcs-Luxiface.com](http://luxiface.com/cdn/shop/files/Torriden-Balanceful-Cica-Toner-Pad-60pcs-4_{width}x.jpg?v=1734806184)
![[Torriden] Balanceful Cica Serum 50ml-Luxiface.com](http://luxiface.com/cdn/shop/files/korean-cica-toner-pad-calming-and-barrier-routine-3_{width}x.jpg?v=1787634364)
![[Torriden] Balanceful Cica Cream 80ml-Luxiface.com](http://luxiface.com/cdn/shop/files/korean-cica-toner-pad-calming-and-barrier-routine-4_{width}x.jpg?v=1787634364)