Frequently Asked Questions
- Contains 10% azelaic acid to help balance excess sebum and improve skin tone.
- Lightweight Hydra Calming Cream provides soothing moisture and supports skin barrier.
- Designed specifically for oily, combination, and blemish-prone skin types.
- Encourages a calmer, clearer complexion while minimizing the feeling of dryness.
- Requires daily sunscreen use to protect skin, especially when using the serum.
Routine Overview
A streamlined azelaic acid and moisture routine created to support blemish-prone, redness-prone and heat-stressed skin without sacrificing hydration.
1. Routine benefits
The 10% azelaic acid serum helps balance excess sebum and improve the appearance of redness, blemishes and uneven tone. The lightweight Hydra Calming Cream follows with soothing moisture and barrier-supportive care.
2. What results to expect (realistic)
With regular use, skin may appear calmer, clearer and more even. Excess shine may become easier to manage, while the moisturising step helps minimise the dry or tight feeling that can accompany active treatments.
Product Names
[Centellian24] Madeca Azelaic Acid 10+ Calming Serum 30ml
[Centellian24] Madeca Cream Hydra Calming 50ml
AM Routine
Step 1: Cleanse and apply toner if used.
Step 2: Apply a thin, even layer of Madeca Azelaic Acid 10+ Calming Serum.
Step 3: Follow with Madeca Cream Hydra Calming.
Step 4: Finish with a broad-spectrum sunscreen.
PM Routine
Step 1: Cleanse thoroughly.
Step 2: Apply the azelaic acid serum to dry skin, avoiding the eye and lip areas.
Step 3: Complete the routine with Hydra Calming Cream.
Who is this bundle best for?
Best suited to oily, combination, acne-prone or redness-prone skin concerned with blemishes, excess sebum, post-blemish discolouration and dehydration.
How to Use
Begin with the serum every other evening or once daily, then increase according to tolerance. Apply the cream after the serum to help maintain comfort and hydration.
Important notes
The serum also contains supporting exfoliating ingredients. Avoid layering it initially with strong exfoliants or retinoids. Mild temporary tingling may occur, but persistent burning or irritation is a reason to stop use. Sunscreen is required every morning.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.


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