Frequently Asked Questions
- Infused with carrot seed oil, rich in beta-carotene for vibrant skin.
- Contains gentle, non-irritating exfoliating ingredients PHA and LHA.
- Effectively removes both base and point makeup without mess.
- Suggested use of 2-3 times a week for best results.
- Packed with multi-vitamins like niacinamide and vitamin C for skin health.
Description
NEOGEN DERMALOGY Carrot Deep Clear Remover Oil Pad is a new type of oil pad infused with cleansing oil, Carrot Seed oil and exfoliating ingredients that are rich in Beta-Carotene to help your skin become more vibrant.
It's OK even when you're not at the sink, it won't drip and create a mess!
One pad can thoroughly remove base makeup and point makeup (eye, lip & cheek makeup), helping achieve a clearer skin complexion.
How To Use
1. Take out one pad and gently wipe off point makeup (eyes and lip makeup) but keep the oil from seeping into the eyes.
2. Turn the pad over and wipe off base makeup in the direction of the skin texture.
3. After removing the makeup, rinse your face thoroughly with lukewarm water or a cleansing foam.
*Suggested use: 2-3 times a week, increase the frequency of usage as needed.*
Ingredients
Carrot Seed Oil
Carrot seed oil, rich in beta-carotene, has powerful antioxidant effects to help remove bad toxins and skin impurities and clear dull skin.
Moringa
Moringa carries a high vitamins, minerals, and polyphenols that protect and purify the skin
PHA, LHA
PHA (moisturizing peeling ingredient) & LHA (pore cleansing peeling ingredient) are both non-irritating daily peeling ingredients that gently exfoliates unnecessary keratin and sebum to create a softer skin texture.
Multi Vita 15
Niacinamide, Panthenol, Sodium Ascorbyl Phosphate, Ascorbic Acid, Biotin, Ubiquinone, Cyanocobalamin, Pyridoxine, Sodium Ascorbate, Riboflavin, Inositol, Tocopherol, Beta-Carotene, Thiamine HCl, Folic Acid
Optional ingredient researchExplore 6 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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