Get In Touch
LUXIFACE CUSTOMER CARE
Contact Luxiface
Need help with an order, delivery update, product recommendation, or skincare routine? Our support team is here to help you shop Korean beauty with confidence.
Email Support
Best for order queries, shipping updates, product questions, and general support.
support@luxiface.comWhatsApp 24/7 Support
Chat with Agent SORA for quick help anytime, including order and product guidance.
Message on WhatsAppPhone Support
24/7 worldwide phone support. International calling rates may apply.
+1 (573) 787-5842ESCALATION SUPPORT
Still need help?
WhatsApp, phone, and email support are the fastest ways to reach us. If your issue remains unresolved after contacting support, our team can review it further.
GLOBAL PRESENCE
Our Offices & Fulfillment Network
Luxiface operates internationally with corporate, branch, South Korea office, and fulfillment support.
LUXIFACE COSMETICS PTE. LTD.
10 Anson Rd, #33-10 Suite C International Plaza,
Singapore 079903
- Phone: +65 3158 6012
- UEN: 202303703D
- D-U-N-S Number: 59-940-7779
LUXIFACE COSMETICS PTE. LTD.
Office 10191
182-184 High Street North East Ham
London E6 2JA
United Kingdom
Luxiface South Korea Office
50, Yonsei-RO #B187J (GONG HAK WON)
Seoul-SI, Seodaemun-G
03722 South Korea KR
Seoul Fulfillment Network
A-709, Hanra One and One Tower,
101, Gasan Digital 2-ro,
Geumcheon-gu, Seoul,
Republic of Korea 08505
BEFORE YOU CONTACT US
How we can help faster
For order updates, please include your Luxiface order number.
For delivery issues, share your tracking number and delivery country.
For product advice, mention your skin type, concern, and current routine.
For damaged items, please include clear photos of the product and parcel.