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Frequently Asked Questions
- Contains 50,000ppm of genuine cicanol complex to strengthen the skin barrier and soothe irritation.
- Formulated with vegan collagen to effectively repair and moisturize the skin.
- Achieved EWG GREEN GRADE and skin irritation test approval, ensuring safety for sensitive skin.
Description
* Solutions for : - Irritated skin that needs soothing care - Rough and dry skin - Extreme dry skin who need extra moisturizing care * Formulation - Essence : Light green watery type - Pad : White cotton pad Daily soothing cotton pad calms down the irritated skin with genuine soothing ingredient for sensitive and delicate skin! Contains 50,000ppm of MEDI-PEEL's genuine cicanol complex in order to strengthen the skin barrier and sooth the irritated skin Repairs the skin effectively by using vegan collagen rather than animal collagen! Moisturize and smoothen the skin with 270ml of ampoule and 80mm of large double sided(Emboss&Absorbent) cotton pad! Safely used for sensitive skin by achieving EWG GREEN GRADE (Based on NOV.2021), SKIN IRRIATION TEST APPROVAL, PH WEAK ACID GRADE, and free of 20 harmful ingredients!
How to use
1. Gently wipe the T-zone and the troubled area with the embossing pad 2. Gently wipe the entire face once more except the eye and lip area with absorbent pad. 3. Close and seal the lid in order to prevent the pad from drying
Ingredients
Water, Propanediol, Methylpropanediol, 1,2-Hexanediol, Glycereth-26, Gluconolactone, Trehalose, Arginine, Ethylhexylglycerin, Collagen Extract, Butylene Glycol, Centella Asiatica Extract(500 ppm), Cymbopogon Martini Oil, Disodium EDTA, Xylitylglucoside, Melia Azadirachta Leaf Extract, Vetiveria Zizanoides Root Oil, Polyquaternium-51, Anhydroxylitol, Barosma Betulina Leaf Extract, Mentha Arvensis Leaf Oil, Xylitol, Magnolia Kobus Bark Extract, Sodium Hyaluronate, Melia Azadirachta Flower Extract, Camellia Sinensis Leaf Extract, Glucose, Citrus Paradisi (Grapefruit) Fruit Extract, Thujopsis Dolabrata Branch Extract, Madecassoside(5,000 ppb), Glycine, Serine, Glutamic Acid, Biosaccharide Gum-4, Aspartic Acid, Leucine, Glycerin, Lavandula Angustifolia (Lavender) Flower Extract, Madecassic Acid(500 ppb), Chamomilla Recutita (Matricaria) Flower Extract, Borago Officinalis Extract, Lycopodium Clavatum Extract, Equisetum Arvense Extract, Centaurea Cyanus Flower Extract, Asiaticoside(500 ppb), Asiatic Acid(500 ppb), Salvia Sclarea (Clary) Extract, Panthenol(500 ppb), Hyacinthus Orientalis (Hyacinth) Extract, Alanine, Lysine, Tyrosine, Phenylalanine, Valine, Threonine, Proline, Isoleucine, Oenothera Biennis (Evening Primrose) Flower Extract, Ulmus Davidiana Root Extract, Pinus Palustris Leaf Extract, Pueraria Lobata Root Extract, Caprylic/Capric Triglyceride, Histidine, Methionine, Cysteine, Ceramide NP, Hydrogenated Lecithin
Optional ingredient researchExplore 11 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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