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Frequently Asked Questions
- Contains Lacto Skin Complex™ to strengthen skin's moisture barrier.
- Hypoallergenic and dermatologist-tested, safe for all skin types.
- Free from nine harmful ingredients, including sulfates and silicones.
- Infused with Panax Ginseng Root Water for enhanced skin vitality.
- Gentle exfoliant properties from Lactic Acid improve skin texture.
Description
ILLIYOON Probiotics Skin Barrier Gentle Cleanser is a 300ml mild acidic gel cleanser intended for external intimate-area cleansing. Amorepacific positions the current formula as a gentle wash for the whole family's external intimate-care needs, using a simple surfactant system with glycerin, lactic acid and a low level of Lactobacillus ferment lysate to cleanse without an aggressively stripped after-feel.
Benefits
- Gentle gel cleanser designed specifically for external intimate-area hygiene.
- Mild acidic cleansing system supports a comfortable after-feel.
- Glycerin helps maintain moisture during cleansing.
- Lactic acid supports the formula's mildly acidic profile.
- Simple rinse-off format is suitable for routine external cleansing.
Suitable For
For external intimate-area cleansing in adults and older children according to package directions. Do not use internally. The manufacturer advises against use in children under 3 years old and advises caution during pregnancy, particularly close to delivery.
When to Use
Use as needed for external intimate-area cleansing.
How to Use
Dispense an appropriate amount into the hand, work into a soft lather with water and gently cleanse the external vulvar area only. Rinse thoroughly with lukewarm water. Do not use inside the vagina. Discontinue use if persistent irritation occurs.
Intimate Care Solutions
- Gentle external cleansing
- Removal of daily sweat and residue
- Moisture-conscious wash care
- Preference for a mild acidic gel cleanser
Key Ingredients
- Glycerin: Humectant that helps reduce a dry, tight after-feel.
- Lactic Acid: Helps maintain the cleanser's mildly acidic formulation.
- Lactobacillus Ferment Lysate: Ferment-derived conditioning ingredient included at low concentration in the rinse-off formula.
- Panax Ginseng Root Water + Botanical Extracts: Provide additional conditioning support.
Full Ingredients
Water, Glycerin, Cocamidopropyl Betaine, Lauryl Glucoside, Coco-Glucoside, Caprylyl/Capryl Glucoside, Xanthan Gum, Citric Acid, Fragrance, Glyceryl Caprylate, Disodium EDTA, Ethylhexylglycerin, Lactic Acid, Dextrin, Butylene Glycol, Panax Ginseng Root Water, Bupleurum Falcatum Root Extract, Angelica Acutiloba Root Extract, Ophiopogon Japonicus Root Extract, Lactobacillus Ferment Lysate (1 ppm), Tocopherol
Optional ingredient researchExplore 6 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Luxiface Ships directly from South Korea
1. Shipping fee is charged not on per product but on per order.
2. Order processing time: 0-2 business days
3. Estimated delivery time (including order processing time)
FedEx: 3-5 Business Days
Korea Post-7-10 Business Days
Shipping Rates:
ACI Express:$19.99 United States except for Hawaii, Guam, Saipan
Save on shipping: 15% off over $50, 30% off over $99
USPS: Temporarily suspended due to imposition of tariffs
Korea Post: $9.99 Australia, Canada, Germany, France, England (GB), Hong Kong, India, Japan, Philippines, Singapore, Thailand, Vietnam, New Zealand
Save on shipping: 30% off over $50, free shipping over $99 (Postal Shipping)
Korea Post: $12.99 Austria, Belgium, Finland, Ireland, Italy, Netherlands, Poland, Sweden, Switzerland
Save on shipping: 25% off over $50, 50% off over $99 (Postal Shipping)
FedEx : $19.99 (All Countries Except USA and South America)
FedEx: $23.99 Austria, Denmark, Finland, Ireland, Czech Republic, Luxembourg
FedEx: $29.99 South America
*Free Shipping above $99 order value is available through Korea Post only
Eligible Countries for free shipping : Australia, Canada, Germany, France, England (GB), Hong Kong, India, Japan, Philippines, Singapore, Thailand, Vietnam, New Zealand
Discount Code Usage Policy Including Free Shipping:
We allow the use of only one discount code per order. Customers cannot combine multiple discount codes in a single transaction. For example, if you have both a "Flat 6% Off" code and a "Free Shipping" code, you can choose the one that provides the greater benefit at checkout.
If you are eligible for free shipping, please remove any existing discount code. The free shipping code will be automatically applied.
The buyer is responsible for the imposition of customs duties and clearance.
In the event that a recipient refuses to accept a shipment due to non-payment of customs duties, the customer shall bear the cost of return freight. Additionally, if the shipment is discarded or abandoned by customs authorities, the customer will be held responsible for the total value of the shipment, including freight charges.
Free Gift Terms & Conditions:
The gift will be added at our end based on the total order value (before taxes and shipping).
Gifts may include travel-size miniatures, and may not be full-size products.
This offer is valid while stocks last and may be withdrawn at any time without notice.
Luxiface reserves the right to substitute the gift with a product of equal or similar value if the original gift is unavailable.
Renewed Products:
Many Korean brands update their formulations and/or packaging, and sometimes we do not get a chance to update our catalog. In such cases, we send the renewed version only.
How are items packaged?
We package our products in individual boxes. Each product is packaged with a plastic layer and in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap. We pride ourselves on the quality of our packaging.
How to track your package?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package after the order is placed on the order status page and an e-mail including the tracking link is emailed once the order is shipped.
What is the estimated delivery time?
We usually dispatch most orders within 1-2 business days (excluding Sundays and public holidays), and it usually takes up to 5 days for the package to be delivered depending upon courier partner
For any queries related to shipping contact us at support@luxiface.com
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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