Frequently Asked Questions
- Contient un mélange d’armoise et d’acides doux pour une texture de peau plus lisse.
- Conçu pour dissoudre efficacement le maquillage, la crème solaire et les impuretés.
- Exfolie tout en nettoyant afin de réduire les cellules mortes et les points noirs.
- Facile à utiliser grâce à une méthode simple en quatre étapes pour un nettoyage efficace.
- Convient aux personnes qui préfèrent une texture baume à une texture huile pour le nettoyage du soir.
Description
Exfoliating cleansing balm that restores smooth skin texture by removing dead skin cells and blackheads as if using a pore mask
Key Selling Point
- Balm cleanser designed to melt makeup, sunscreen, and buildup while refining texture. - Exfoliation-support positioning to help lift dead skin and blackheads. - Mugwort + gentle acid blend positioning for smoother pore look. - Easy 4-step method (scoop → massage → emulsify → rinse). - Great for users who prefer balm texture over oil for evening cleansing.
How to use
1. Scoop out an appropriate amount with a built-in spatula on dry hands. 2. After applying it on face, gently massage with a rolling motion. 3. Add water to emulsify the balm. 4. Rinse with lukewarm water.
Ingredients
Full Ingredients
Cetyl Ethylhexanoate, Caprylic/Capric Triglyceride, Ethylhexyl Palmitate, PEG-20 Glyceryl Triisostearate, Synthetic Wax, PEG-10 Isostearate, Sorbitan Sesquioleate, Chromium Oxide Greens, Caprylyl Glycol, Iron Oxide Black, CalophyllumInophyllum Seed Oil, Helianthus Annuus (Sunflower) Seed Oil, Vitis Vinifera (Grape) Seed Oil, Melia Azadirachta Seed Oil, Ethylhexylglycerin, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Oenothera Biennis (Evening Primrose) Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Artemisia Princeps Leaf Water , Water, Butylene Glycol, Phytosterols, Panthenol, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Capryloyl Salicylic Acid, Citric Acid, Salicylic Acid, Artemisia Vulgaris Oil, Gluconolactone, Artemisia Princeps Leaf Extract, 1,2-Hexanediol, Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid , Sodium Acetylated Hyaluronate
Optional ingredient researchExplore 8 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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![[Isntree] Mugwort Calming Deep Cleansing Balm 100ml-Luxiface.com](http://luxiface.com/cdn/shop/files/isntree-mugwort-calming-deep-cleansing-balm-100ml-2_{width}x.png?v=1776145684)
![[Isntree] Mugwort Calming Deep Cleansing Balm 100ml-Luxiface.com](http://luxiface.com/cdn/shop/files/isntree-mugwort-calming-deep-cleansing-balm-100ml-3_{width}x.png?v=1776145686)