Frequently Asked Questions
- Formule hypoallergénique spécialement conçue pour les peaux sensibles.
- Élimine efficacement le maquillage waterproof, y compris la BB crème et la protection solaire.
- Sans huile minérale, il préserve l’hydratation après le nettoyage.
- Le double nettoyage permet d’éliminer les minuscules résidus de maquillage invisibles.
Avantages
Le Cleansing Perfecta est un nettoyant en profondeur sans huile minérale spécialement formulé pour tous les types de peau pour éliminer le maquillage waterproof. Utilise une formule au silicone hypoallergénique qui fait fondre en douceur le maquillage tenace comme la BB Cream, le Sun Block et le fond de teint waterproof.
ENLEVER LE MAQUILLAGE WATERPROOF
Élimine en profondeur toute trace de maquillage waterproof, de BB crème et de crème solaire.
HYPOALLERGÉNIQUE, ADAPTÉ AUX PEAUX SENSIBLES
Doux et doux pour la peau, le gel nettoyant doux convient aux peaux sensibles.
FORMULE SANS HUILE MINÉRALE
L'humidité est retenue sur la peau après le nettoyage avec la formule sans huile minérale.
DOUBLE NETTOYAGE
Des traces imperceptibles et minuscules d'impuretés de maquillage qui ne sont pas visibles à l'œil nu peuvent obstruer les pores. Un double nettoyage avec un nettoyant régulier garantit que toute trace de maquillage est éliminée.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries and Norway: Yun Express DDP, about 10 business days. Switzerland, Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
![[CNP Laboratory] Cleansing Perfecta 150ml-Cleanser-Luxiface.com](http://luxiface.com/cdn/shop/files/CNP-Laboratory-Cleansing-Perfecta-150ml_{width}x.png?v=1734785382)
![[CNP Laboratory] Cleansing Perfecta 150ml-Cleanser-CNP Laboratory-150ml-Luxiface](http://luxiface.com/cdn/shop/files/CNP-Laboratory-Cleansing-Perfecta-150ml-2_{width}x.jpg?v=1734785386)