Get In Touch

LUXIFACE CUSTOMER CARE

Contact Luxiface

Need help with an order, delivery update, product recommendation, or skincare routine? Our support team is here to help you shop Korean beauty with confidence.

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Email Support

Best for order queries, shipping updates, product questions, and general support.

support@luxiface.com
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WhatsApp 24/7 Support

Chat with Agent SORA for quick help anytime, including order and product guidance.

Message on WhatsApp
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Phone Support

24/7 worldwide phone support. International calling rates may apply.

+1 (573) 787-5842

ESCALATION SUPPORT

Still need help?

WhatsApp, phone, and email support are the fastest ways to reach us. If your issue remains unresolved after contacting support, our team can review it further.

Request review

GLOBAL PRESENCE

Our Offices & Fulfillment Network

Luxiface operates internationally with corporate, branch, South Korea office, and fulfillment support.

Singapore Corporate Office

LUXIFACE COSMETICS PTE. LTD.

10 Anson Rd, #33-10 Suite C International Plaza,
Singapore 079903

  • Phone: +65 3158 6012
  • UEN: 202303703D
  • D-U-N-S Number: 59-940-7779
UK Branch Office

LUXIFACE COSMETICS PTE. LTD.

Office 10191
182-184 High Street North East Ham
London E6 2JA
United Kingdom

South Korea Office

Luxiface South Korea Office

50, Yonsei-RO #B187J (GONG HAK WON)
Seoul-SI, Seodaemun-G
03722 South Korea KR

Global Fulfillment Center

Seoul Fulfillment Network

A-709, Hanra One and One Tower,
101, Gasan Digital 2-ro,
Geumcheon-gu, Seoul,
Republic of Korea 08505

BEFORE YOU CONTACT US

How we can help faster

01

For order updates, please include your Luxiface order number.

02

For delivery issues, share your tracking number and delivery country.

03

For product advice, mention your skin type, concern, and current routine.

04

For damaged items, please include clear photos of the product and parcel.