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Frequently Asked Questions
- Contains Advanced Aqua Ferm™ for intensive moisture.
- Includes a combination of a gel mask, ampoule, and cream for comprehensive hydration.
- Designed for all skin types, providing revitalization and long-lasting hydration.
Description
Su:m37 Water-full Timeless Water Gel Mask 3 Step is a three-part intensive moisture treatment combining a sheet mask, Water-full Intense Enriched Ampoule and Water-full Water Gel Cream. The routine is designed to replenish dry, flaky-feeling skin with layered hydration while fermented ingredients, panthenol, beta-glucan and ceramide NP support skin comfort and moisture retention.
Benefits
- Three-step format layers mask essence, ampoule and gel cream for comprehensive moisture care.
- Helps dry or dehydrated skin feel smoother, softer and more supple.
- Panthenol, beta-glucan and ceramide NP support hydration and barrier comfort.
- Fermented botanical ingredients provide conditioning care.
- Convenient individually portioned routine for travel or occasional intensive hydration.
Skin Types
All skin types, especially dry, dehydrated or moisture-depleted skin.
AM/PM
AM-PM-Anytime
How to Use
After cleansing and toner, apply the sheet mask evenly over the face. Leave on for 10-15 minutes, remove and gently pat in the remaining essence. Next, apply the ampoule over the face and massage gently until absorbed. Finish with the Water Gel Cream and pat until absorbed.
Skin Solutions
- Dryness and dehydration
- Flaky or rough-feeling skin
- Loss of suppleness
- Moisture-barrier support
- Intensive travel or event-prep hydration
Key Ingredients
Panthenol + Beta-Glucan: Help support hydration and a comfortable skin feel.
Ceramide NP: Supports the skin moisture barrier.
Fermented Ingredients: A broad blend of fermented botanical and grain-derived ingredients provides conditioning support.
Full Ingredients
Purified Water, Dipropylene Glycol, Butylene Glycol, 1,2-Hexanediol, PEG/PPG/Polybutylene Glycol-8/5/3 Glycerin, Glycerin, Panthenol, Dimethicone, Methyl Trimethicone, Cyclopentasiloxane, Curcuma Longa (Turmeric) Root Extract, Tromethamine, Chondrus Crispus Extract, Wine Extract, Dipotassium Glycyrrhizate, Dimethiconol, Polymethylsilsesquioxane, Lactobacillus Ferment, Stearyl Alcohol, Behenic Acid, Caprylic/Capric Triglyceride, Camellia Sinensis Leaf Water, Algin, Behenyl Alcohol, Stearic Acid, Trisodium EDTA, Glyceryl Acrylate/Acrylic Acid Copolymer, Simmondsia Chinensis (Jojoba) Seed Oil, Vinegar, Hexyl Laurate, Myristic Acid, Pelargonium Graveolens Flower Oil, Cetearyl Alcohol, Beta-Glucan, Ceramide NP, Glycosphingolipids, Yeast Ferment Extract, Lactobacillus/Punica Granatum Fruit Ferment Extract, Saccharomyces/Grape Ferment Extract, Lactobacillus/Pumpkin Ferment Extract, Lactobacillus/Pear Juice Ferment Filtrate, Grifola Frondosa Fruiting Body Extract, Carica Papaya (Papaya) Fruit Extract, Inonotus Obliquus (Mushroom) Extract, Tricholoma Matsutake Extract, Saussurea Involucrata Extract, Solanum Lycopersicum (Tomato) Fruit Extract, Citrullus Lanatus (Watermelon) Fruit Extract, Citrus Limon (Lemon) Peel Extract, Disodium EDTA, Salvia Officinalis (Sage) Leaf Extract, Thymus Vulgaris (Thyme) Leaf Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract, Rosa Canina Fruit Extract, Lavandula Angustifolia (Lavender) Extract, Saccharomyces/Barley Seed Ferment Filtrate, Saccharomyces/Xylinum/Black Tea Ferment, Saccharomyces/Potato Extract Ferment Filtrate, Monascus/Rice Ferment, Lactobacillus/Rye Flour Ferment, Lactobacillus/Soybean Ferment Extract, Lactobacillus/Panax Ginseng Root Ferment Filtrate, Lactobacillus/Water Hyacinth Ferment, Lactobacillus/Wasabia Japonica Root Ferment Extract, Lonicera Japonica (Honeysuckle) Flower Extract, Lactobacillus/Hibiscus Sabdariffa Flower Ferment Filtrate, Trifolium Pratense (Clover) Flower Extract, Bambusa Arundinacea Juice, Carthamus Tinctorius (Safflower) Flower Extract, Schizonepeta Tenuifolia Extract, Helianthus Annuus (Sunflower) Seed Extract, Lentinus Edodes Extract, Mentha Piperita (Peppermint) Flower/Leaf/Stem Extract, Phaseolus Angularis Seed Extract, Anthemis Nobilis Flower Extract, Cichorium Intybus (Chicory) Root Extract, Acorus Calamus Root Extract, Undaria Pinnatifida Extract, Sesamum Indicum (Sesame) Seed Extract, Rehmannia Chinensis Root Extract, Anemarrhena Extract, Geranium Robertianum Extract, Perilla Frutescens Leaf Extract, Prunus Domestica Fruit Extract, Crataegus Cuneata Fruit Extract, Ginkgo Biloba Nut Extract, Akebia Quinata Extract, Citrus Junos Fruit Extract, Hemerocallis Fulva Flower Extract, Plantago Major Seed Extract, Cucumis Sativus (Cucumber) Extract, Nelumbo Nucifera Root Extract, Sasa Veitchii Leaf Extract, Houttuynia Cordata Extract, Allium Cepa (Onion) Bulb Extract, Brassica Oleracea Capitata (Cabbage) Leaf Extract, Artemisia Princeps Leaf Extract, Spinacia Oleracea (Spinach) Leaf Extract, Brassica Rapa (Turnip) Leaf Extract, Equisetum Arvense Extract, Taraxacum Officinale (Dandelion) Leaf Extract, Zingiber Officinale (Ginger) Root Extract, Prunus Armeniaca (Apricot) Kernel Extract, Morus Bombycis Leaf Extract, Malus Domestica Fruit Extract, Eriobotrya Japonica Leaf Extract, Beta Vulgaris (Beet) Root Extract, Prunus Persica (Peach) Fruit Extract, Centella Asiatica Extract, Citrus Aurantium Bergamia (Bergamot) Leaf Extract, Ocimum Basilicum (Basil) Leaf Extract, Musa Sapientum (Banana) Fruit Extract, Ficus Carica (Fig) Fruit Extract, Raphanus Sativus (Radish) Root Extract, Chaenomeles Sinensis Fruit Extract, Portulaca Oleracea Extract, Allium Sativum (Garlic) Bulb Extract, Lippia Citriodora Leaf Extract, Melissa Officinalis Extract, Rubus Idaeus (Raspberry) Fruit Extract, Camellia Japonica Leaf Extract, Codonopsis Lanceolata Extract, Daucus Carota Sativa (Carrot) Root Extract, Acer Palmatum Leaf Extract, Platycodon Grandiflorus Root Extract, Glechoma Hederacea Extract, Panicum Miliaceum (Millet) Seed Extract, Citrus Unshiu Peel Extract, Lycium Chinense Fruit Extract, Trichosanthes Kirilowii Root Extract, Ipomoea Batatas Extract, Cassia Tora Seed Extract, Actinidia Polygama Fruit Extract, Diospyros Kaki Fruit Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Citrus Aurantifolia (Lime) Fruit Oil, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Lavandula Angustifolia (Lavender) Oil, Anthemis Nobilis Flower Oil, Juniperus Virginiana Oil, Coriandrum Sativum (Coriander) Fruit Oil, Santalum Album (Sandalwood) Oil, PEG-60 Hydrogenated Castor Oil, Hydrogenated Lecithin, Bis-PEG-18 Methyl Ether Dimethyl Silane, Carbomer, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Limonene, Linalool, Citronellol, Geraniol
Optional ingredient researchExplore 14 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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