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Frequently Asked Questions
- Contains soothing ingredients like Centella Asiatica Extract and Aloe Vera Leaf Extract.
- Formulated with a mildly acidic pH to gently care for sensitive skin.
- Made with pure cotton and soft rayon gauze for a comfortable skin feel.
- Pads can be easily stretched or torn to fit different areas as needed.
Description
An instant calming pad that soothes and cares for a sensitive skin
Key Selling Point1
Provides immediate soothing and hydration for irritated skin
Key Selling Point2
Contains Aluminum Sulfate, Centella Asiatica Extract, Aloe Vera Leaf Extract, and Allantoin to soothe skin and support the moisture barrier
Key Selling Point3
Formulated with a mildly acidic pH to gently care for sensitive skin
Key Selling Point4
Made with pure cotton and soft rayon gauze for a skin-friendly feel
Key Selling Point5
Can be stretched or torn to fit different areas as needed
How to use
1. Appy a pad to skin and leave on 3~5 minutes. 2. Remove it and gently pad remaining essence.
Ingredients
Key Ingredients
Aluminum Sulfate, Centella Asiatica Extract, Aloe Vera Leaf Extract, Allantion
Full Ingredients
Aqua, Butylene Glycol, Glycerin, Dipropylene Glycol, Glyceryl Glucoside, Hydroxyacetophenone, Aluminum Sulfate, Caprylyl Glycol, Allantoin, Aloe Barbadensis Leaf Extract, C12-14 Alketh- 12, Ethylhexylgylcerin, Centella Asiatica Extract, Glucose, 1,2-Hexanediol, Dipotassium Glycyrrhizate
Optional ingredient researchExplore 4 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Most orders ship from South Korea and are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally within Mexico. Freight is charged per order for each fulfillment origin; prepaid import charges may also depend on the products ordered.
For France, Germany, Italy, Netherlands, Belgium, Poland, Switzerland, Austria, Denmark, Finland, Ireland, Luxembourg, Sweden, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Norway, Romania, Slovakia, Slovenia, Portugal, Spain, Monaco, Iceland, Chile, Colombia and Korea-origin Mexico: VAT and customs duties, where applicable, are calculated and collected at checkout. No additional import charges are payable on delivery.
The checkout delivery charge includes freight plus any applicable import charges, with a breakdown in the shipping description. Colombia and Korea-origin Mexico have no additional duty or import tax under this service. Other destinations may have charges payable on delivery unless their service states that duty is included.
France, Germany, Italy, Netherlands, Belgium, Poland and Switzerland: US$11.99 freight, reduced to US$6 strictly above US$60. The other European Yun Express destinations listed in our policy use US$13.99, reduced to US$7 strictly above US$70. Spain uses US$10.99, reduced to US$5 strictly above US$60. These are freight-only amounts; any applicable prepaid import charges are additional.
Thresholds use the merchandise subtotal after product and order discounts, excluding shipping and tax. See the full policy for fixed FedEx and Latin America rates.
DDP shipping does not automatically become free above an order threshold. Any free-shipping code or promotion is subject to its own eligibility and checkout confirmation. Selected Korea Post destinations retain their separate postal-shipping offers.
Once your order is dispatched, you will receive an email with your tracking number and courier details. Delivery times are estimates and are separate from processing time.
For the complete country table, freight rates, import-charge calculations and shipping terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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