Frequently Asked Questions
- Innovative grinding packaging ensures sanitary and mess-free dispensing.
- Contains PHA and LHA for gentle exfoliation and unclogging pores.
- Enriched with panthenol, squalane, and ceramide NP for hydration and skin barrier support.
- Effectively dissolves heavy makeup and excess sebum.
Description
The PHA/LHA Plant PDRN Grinding Cleansing Balm is a hygienic, one-step deep cleanser featuring an innovative grinding packaging that dispenses a fresh, sanitary amount every time without any direct contact or mess. It effortlessly dissolves heavy makeup, excess sebum, and pore-clogging residues while utilizing a gentle combination of PHA and LHA to softly exfoliate dead skin cells for a smoother, brighter complexion. Enriched with panthenol, squalane, and ceramide NP, this nourishing formula simultaneously supports the skin barrier, leaving the face deeply hydrated and refreshed without any greasy residue
How to use
1. Turn the dial in the direction of the arrow to release the desired amount, then massage onto dry skin 2. Moisten hands slightly and continue massaging for 30 seconds to emulsify, then rinse thoroughly with lukewarm water
Ingredients
Ethylhexyl Palmitate, Canola Oil, Sorbeth-30 Tetraoleate, Cetyl Ethylhexanoate, Synthetic Wax, Isopropyl Myristate, Triethylhexanoin, Ethylhexyl Pelargonate, Silica Dimethyl Silylate, Sorbeth-30 Tetraoleate, Panthenol, Gluconolactone, Ceramide NP, Capryloyl Salicylic Acid, Water(Aqua), Camellia Sinensis Leaf Extract, 1,2-Hexanediol, Water(Aqua), Butylene Glycol, 1,2-Hexanediol, Vitis Vinifera (Grape) Fruit Extract, Diospyros Kaki Leaf Extract, Ethylhexylglycerin, Carthamus Tinctorius (Safflower) Flower Extract, Polygonum Cuspidatum Root Extract, Coffea Arabica (Coffee) Seed Extract, Castanea Crenata (Chestnut) Shell Extract, Camellia Sinensis Leaf Extract, Zanthoxylum Piperitum Fruit Extract, Water(Aqua), 1,2-Hexanediol, Panax Ginseng Root Extract, Sodium Dna, Argania Spinosa Kernel Oil, Candida Bombicola/Glucose/Methyl Rapeseedate Ferment, Squalane, Macadamia Ternifolia Seed Oil, Persea Gratissima (Avocado) Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Melaleuca Alternifolia (Tea Tree) Leaf Oil Key Ingredients - PHA + LHA: Gently exfoliate and help unclog pores for smoother-looking skin - Vegan PDRN: Revitalizes and enhances a healthy glow - Panthenol: Helps soothe and maintain long-lasting hydration - Squalane + Ceramide NP: Nourish the skin and reinforce the moisture barrier
Optional ingredient researchExplore 12 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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