Frequently Asked Questions
- Formulated with blue hyaluronic acid to enhance skin hydration.
- Maintains a balanced pH of 5.0 to prevent skin dryness.
- Contains allantoin and amino acids for added skin protection and health.
- Transforms into a foaming lather to effectively remove makeup and sunscreen.
- Helps rebuild moisture barriers for resilient and radiant skin.
Description
A pH 5.0, non-drying gel cleanser formulated to remove daily makeup and sunscreen while keeping skin balanced, hydrated, and resilient.
Refresh your face with LANEIGE's Water Bank Gentle Cleanser (250ml), a hydrating gel formula that transforms into a generous lather as it washes away dirt.
Powered by blue hyaluronic acid and a protective complex made up of allantoin and amino acid, this lightly foaming cleanser works to rebalance skin's texture. What's more, it's designed to also help rebuild compromised moisture barriers and unveil natural-looking radiance. Expect its suds to rinse away traces of make up, hard-to-remove sunscreen and everything in-between.
How to use
1. As a daily cleanser Massage 1-2 pumps of product onto wet skin and rinse thoroughly with water. 2. To remove complexion mak
Ingredients
WATER / AQUA / EAU, GLYCERIN, LAURYL HYDROXYSULTAINE, SODIUM COCOYL ISETHIONATE, SODIUM METHYL COCOYL TAURATE, GLYCERYL STEARATE SE, CAPRYLYL/CAPRYL GLUCOSIDE, LAURYL BETAINE, SODIUM CHLORIDE, HYDROXYPROPYL STARCH PHOSPHATE, POLYGLYCERYL-6 CAPRYLATE, POLYGLYCERYL-4 CAPRATE, TRIHYDROXYSTEARIN, GLYCOL DISTEARATE, 1,2-HEXANEDIOL, POLYQUATERNIUM-7, CITRIC ACID, XANTHAN GUM, CETEARYL OLIVATE, SORBITAN OLIVATE, ALLANTOIN, HYDROLYZED HYALURONIC ACID, ARGININE, ASPARTIC ACID, GLUTAMIC ACID, SODIUM BENZOATE, PANTHENOL
Optional ingredient researchExplore 5 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
![[Laniege] Water Bank Gentle Gel Cleanser 250ml](http://luxiface.com/cdn/shop/files/laniege-water-bank-gentle-gel-cleanser-250ml_{width}x.jpg?v=1782199959)
![[Laniege] Water Bank Gentle Gel Cleanser 250ml](http://luxiface.com/cdn/shop/files/laniege-water-bank-gentle-gel-cleanser-250ml-2_{width}x.jpg?v=1782199959)