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Frequently Asked Questions
- Contains 70% ginkgo leaf water for intense hydration lasting up to 100 hours.
- Formulated with 10,000ppm of H-SOAK IT UP™ for layered moisture replenishment.
- Proven moisturizing effect confirmed by human application tests.
Description
1. Powerful moisture It contains 70% of ginkgo leaf water, providing rich moisture to the skin for 100 hours. Contains 10000ppm of H-SOAK IT UP™* to gradually replenish moisture from the outside to the inside of the skin. * H-SOAK IT UP™: Contains 8 types of low, medium and high molecular weight hyaluronic acid 2. Amazing moisturizing effect Moisturizing effect confirmed by human application test Moisture lasting for 100 hours, improvement of outer and inner moisture, improvement of transepidermal water loss
How to use
Take an appropriate amount (spider 2-3 times), apply gently and evenly as if tapping on the face and neck, and let it absorb.
Ingredients
All Ingredient
Ginkgo leaf water, glycerin, pentylene glycol, methylgluses-20, methylpropanediol, purified water, sodium hyaluronate, Indian mulberry leaf extract, Indian mulberry flower extract, ivy gourd fruit extract, hydra Roxypropyltrimonium hyaluronate, eggplant fruit extract, aloe vera flower extract, hydrolyzed sodium hyaluronate, holy basil leaf extract, turmeric root extract, true coral extract, sodium acetylated hyaluronate , Hydrolyzed Hyaluronic Acid, Hyaluronic Acid, Sodium Hyaluronate Crosspolymer, Potassium Hyaluronate, Ammonium Acryloyldimethyltaurate/VP Copolymer, Caprylyl/Capryl Glucoside, acrylate/C10-30 alkyl acrylate crosspolymer, polyglyceryl-10 laurate, tromethamine, 1,2-hexanediol, polyglyceryl-10 oleate, sodium phytate, butylene glycol , pear extract, damask rose water, orris root extract, melon extract, western pine leaf/stem extract, sweet scented oil, bulgaris mugwort oil
Optional ingredient researchExplore 3 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.



