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Frequently Asked Questions
- Contains 10,000 ppm of chestnut shell powder which helps to unclog and cleanse pores.
- Features salicylic acid, known for its effectiveness in treating acne and controlling oil.
- The mask utilizes kaolin clay at 150,000 ppm for deep cleansing without harsh effects.
Description
A clay-type pore pack that uses chestnut husk as it is to thoroughly clean waste and sebum in pores that have widened horizontally due to excess oil, making pores soft and elastic.
How to use
1. After cleansing, apply onto dry face avoiding eyes and mouth. 2. After 10-15 minutes, gently roll with lukewarm water focusing on the areas of concern, and wash off without leaving any residue. * Use 10-15 minutes, maximum 3 times a week
Ingredients
Purified water, kaolin (150,000 ppm), butylene glycol, glycerin, denatured alcohol, silica, bentonite, seed silt (30,000 ppm), microcrystalline cellulose, 1,2-hexanediol, chestnut shell powder (10,000 ppm), Hydroxyethyl Acrylate/Sodium Acryloyldimethyltaurate Copolymer, Red Iron Oxide, Yellow Iron Oxide, Fragrance, Black Iron Oxide, Cellulose Gum, Glyceryl Caprylate, Disodium EDTA, Ethylhexylglycerin, Propanediol, Menthoxypropanediol, sorbitan isostearate, salicylic acid, chestnut bark extract (100 ppm), glycolic acid, aloe vera leaf extract, broccoli extract, tocopherol
Optional ingredient researchExplore 8 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
![[Hanyul] Chestnut Shell Pore Clearing Clay Mask 100ml-Luxiface.com](http://luxiface.com/cdn/shop/files/Hanyul-Chestnut-Shell-Pore-Clearing-Clay-Mask-100ml_{width}x.png?v=1734803030)
![[Hanyul] Chestnut Shell Pore Clearing Clay Mask 100ml-Luxiface.com](http://luxiface.com/cdn/shop/files/hanyul-chestnut-shell-pore-clearing-clay-mask-100ml-2_{width}x.jpg?v=1697824347)
![[Hanyul] Chestnut Shell Pore Clearing Clay Mask 100ml-Luxiface.com](http://luxiface.com/cdn/shop/files/hanyul-chestnut-shell-pore-clearing-clay-mask-100ml-3_{width}x.jpg?v=1697824347)
![[Hanyul] Chestnut Shell Pore Clearing Clay Mask 100ml-Luxiface.com](http://luxiface.com/cdn/shop/files/hanyul-chestnut-shell-pore-clearing-clay-mask-100ml-4_{width}x.jpg?v=1697824347)