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Frequently Asked Questions
- Contains 75% Green Tea Water to soothe and hydrate skin.
- Made with an EWG GREEN Grade formula, ensuring all-natural ingredients.
- Special soft fabric designed for gentle use on sensitive skin.
Description
The most gentle hero born to soothe your sensitivity!
What it is: Pre-soaked pad which gently removes dirt and cleansing residue and refreshes skin with Green-RX complex.
WHY IT'S SPECIAL:
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Green-Rx Complex
Green- Rx Complex from natural plants gently touch and recover the irritated skin.
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Green Tea Water 75%
Base water is derived from green tea which soothes and hydrates skin.
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The mildest treatment
The pad is made of special soft fabric for sensitive skin.
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EWG GREEN Grade
All ingredients are natural and approved as EWG green grade.
Ingredients:
Camellia Sinensis Leaf Water(Green tea water), Butylene Glycol, Taraxacum Officinale (Dandelion) Leaf Extract, Centella Asiatica Extract, Hamamelis Virginiana (Witch Hazel) Leaf Extract, Melaleuca Alternifolia (Tea Tree) Leaf Extract, Artemisia Princeps Extract, 1,2-Hexanediol, Cassia Obtusifolia Seed Extract, Lactobionic Acid, Maltodextrin, Panthenol, Polyglyceryl-10 Laurate, Polyglyceryl-10 Myristate, Glycerine, Arginine, Allantoin, Asiaticoside, Asiatic acid, Madecassic acid, Sodium Hyaluronate, Gardenia Florida Fruit Extract, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Menthyl Lactate, Mentha Haplocalix Extract
How to use:
- Use it on the toner stage after cleansing once or twice daily.
- Gently wipe with the pad.
- Pat and absorb the rest of the soothing essence on to the skin.
- Proceed with regular skin care without rinsing off.
- Replace the lid tightly to make sure the pads stay wet and clean.
Optional ingredient researchExplore 6 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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