Luxiface Ships directly from South Korea 

1. Shipping fee is charged not on per product but on per order.

2. Order processing time: 0-2 business days

3. Estimated delivery time (including order processing time)

FedEx: 3-5 Days

Korea Post-7-10 Days

Shipping Rates:

Korea Post :$8.99 United States except for Hawaii, Guam, Saipan

Korea Post: $7.99 Australia, Brazil, Canada, China, Germany, Spain, France, England (GB), Hong Kong, India, Japan, Malaysia, Philippines, Singapore, Thailand, Taiwan, Vietnam.

FedEx : $19.99 (All Countries Except South America)

South America :$29.99

*Free Shipping above $99 order value is available through Korea Post only and wherever Korea Post service is available.

Discount Code Usage Policy Including Free Shipping:
We allow the use of only one discount code per order. Customers cannot combine multiple discount codes in a single transaction. For example, if you have both a "Flat 6% Off" code and a "Free Shipping" code, you can choose the one that provides the greater benefit at checkout. 

If you are eligible for free shipping, please remove any existing discount code. The free shipping code will be automatically applied.

The buyer is responsible for the imposition of customs duties and clearance.

For US, Import Tax and Duty over $800. U.S. Customs and Border Protection (CBP) announced that March 10, it raised the value of a shipment of merchandise imported by one person on one day that generally may be imported free of duties and taxes from $200 to $800

Free Gift Terms & Conditions:
The gift will be added at our end based on the total order value (before taxes and shipping).
Gifts may include travel-size miniatures, and may not be full-size products.
This offer is valid while stocks last and may be withdrawn at any time without notice.
Luxiface reserves the right to substitute the gift with a product of equal or similar value if the original gift is unavailable.

How are items packaged?

We package our products in individual boxes. Each product is packaged with a plastic layer and in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap. We pride ourselves on the quality of our packaging.

How to track your package?

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.

You can track the status of your package after the order is placed on the order status page and an e-mail including the tracking link is emailed once the order is shipped.

What is the estimated delivery time?

We usually dispatch most orders within 1-2 business days (excluding Sundays and public holidays), and it usually takes up to 5 days for the package to be delivered depending upon courier partner

For any queries related to shipping contact us at support@luxiface.com

Return Policy

All products are 100% authentic or 100% of your money back. We understand the importance of a satisfied customer and therefore trust is our primary goal.

We do not accept the return of any products as all products are directly procured and shipped from South Korea.

Please contact us if there are any queries.

This item is non-returnable due to hygiene/health and personal care/wellness/consumable nature of the product.

However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.