Frequently Asked Questions
- Formulated with plant-derived Decyl glucoside for gentle cleansing.
- Contains multiple types of ceramides to help maintain skin's moisture levels.
- pH balanced formula to minimize irritation risks.
Description
Skin Solutions
-Decyl glucoside, a plant-derived surfactant, gently cleanses sensitive skin. -Hyaluronic acid helps keep the skin moist and hydrated, even during cleansing. -Ceramides helps maintain moisture levels on the skin. -pH balanced to reduce chances of irritation.
How to use
Apply a moderate amount of product to damp skin, working into a lather. Massage product into the skin gently, and rinse off completely with lukewarm water. For external use only. Always patch test. Discontinue use if you feel any discomfort. Follow additional instructions on packaging. Individual results may vary.
Ingredients
Water, Ethylhexyl Palmitate, Glycerin, Decyl Glucoside, Cetyl Ethylhexanoate, Diisostearyl Malate, Arachidyl Alcohol, Sea Water, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Sodium Hyaluronate, Ceramide NP, Ceramide NS, Ceramide AP, Ceramide AS, Ceramide EOP, Phytosphingosine, Dipotassium Glycyrrhizate, Allantoin, Panthenol, Glyceryl Stearate, Ethylhexylglycerin, Glucose, Dipropylene Glycol, Arachidyl Glucoside, Hydroxyacetophenone, Sodium Stearoyl Glutamate, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Caprylyl Glycol, Butylene Glycol, Hydrogenated Lecithin, Rosmarinus Officinalis (Rosemary) Leaf Oil, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Lavandula Hybrida Oil, Juniperus Virginiana Oil, Stearic Acid, Tocopherol, 1,2-Hexanediol, Xanthan Gum, Disodium EDTA, Cetearyl Alcohol, Behenyl Alcohol, Cholesterol, Citric Acid.
Optional ingredient researchExplore 9 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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