Frequently Asked Questions
- Transforms from a balm to oil, effectively breaking down makeup and impurities.
- Contains Ginseng Berry and Royal Jelly for added hydration and nourishment.
- Hypoallergenic formula designed for all skin types.
- Utilizes Zero Balance Technology to cleanse without stripping natural moisture.
- Includes a spatula for easy and hygienic application.
Description
Clean it Zero 3-in-1 Cleansing Balm + Nourishing is a hypoallergenic cleanser that transforms from a sherbet-like balm texture into a smooth oil when applied to skin. Developed to remove even waterproof makeup and all of your skin’s impurities in just one step. Zero Balance Technology with Ginseng Berry & Royal Jelly deeply cleanses without stripping the skin, leaving it hydrated and moisturized.
Ginseng Berry & Royal Jelly:
Additional moisturization with the highest oil concentration
How To Use
Use spatula included to scoop balm. Gently massage in circular motions onto dry skin using your fingertips to breakdown all makeup and residue. Add water to emulsify the oil and massage again. Rinse well with lukewarm water or wipe off with face cloth or tissue.
Ingredients
Ethylhexyl Palmitate, Cetyl Ethylhexanoate, PEG-20 Glyceryl Triisostearate, PEG-10 Isostearate, Synthetic Wax, Carthamus Tinctorius (Safflower) Seed Oil, Panax Ginseng Berry Extract, Oenothera Biennis (Evening Primrose) Oil, Helianthus Annuus (Sunflower) Seed Oil, Squalane, Phenoxyethanol, Butylene Glycol, Tocopheryl Acetate, Fragrance, Ethylhexylglycerin, Panax Ginseng Root Extract, Royal Jelly Extract, Water, 1,2-Hexanediol, Bambusa Vulgaris Leaf/Stem Extract, Aspalathus Linearis Extract, Angelica Archangelica Root Extract, Malpighia Glabra (Acerola) Fruit Extract, Zea Mays (Corn) Oil, Beta-Carotene, Polydiethyleneglycol Adipate/IPDI Copolymer, Tocopherol, Acrylates/Ammonium Methacrylate Copolymer, Acrylates/Methoxy PEG-15 Methacrylate Copolymer
Benefits
ZERO BALANCE TECHNOLOGY
A proprietary blend of actives that effectively cleanses skin deeply without disturbing the skin’s natural moisture balance
- Formulated with Active botanicals, Hot Springs Water, Vitamin E and Vitamin C for a healthy complexion
- Ginseng Berry
- Royal Jelly
Optional ingredient researchExplore 4 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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