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Frequently Asked Questions
- Formulated with 10% panthenol for deep hydration.
- Contains allantoin, known for its soothing and calming properties.
- Creamy texture that spreads easily without stickiness.
Description
TIAM Panthenol Moist Cream is a barrier-supportive moisturizer formulated with 10% panthenol, also known as pro-vitamin B5. Its smooth cream texture combines panthenol with sunflower seed oil, glycerin, betaine, arginine and allantoin to replenish moisture and help skin feel soft and comfortable without an excessively sticky finish.
Benefits
- 10% panthenol provides concentrated moisture and barrier-supportive care.
- Glycerin and betaine help attract and retain hydration.
- Sunflower seed oil and caprylic/capric triglyceride provide emollient softness.
- Allantoin supports soothing and skin comfort.
- Smooth texture is suitable for morning and evening use.
Skin Types
All skin types, especially dry, dehydrated or sensitive-feeling skin.
AM/PM
AM-PM-Everyday
How to Use
At the moisturizer step, apply an appropriate amount evenly over the face and gently pat until absorbed. In the morning, follow with sunscreen.
Skin Solutions
- Dryness and dehydration
- Moisture-barrier support
- Tight or uncomfortable-feeling skin
- Rough texture caused by moisture loss
Key Ingredients
Panthenol 10%: Provides hydration and helps support the skin moisture barrier.
Betaine + Glycerin: Humectants that help maintain moisture.
Allantoin: Supports soothing and comfortable-feeling skin.
Full Ingredients
Purified Water, Panthenol (10%), Butylene Glycol, Sunflower Seed Oil, Glycerin, 1, 2-hexanediol, Cetearyl Alcohol, Cetearylolibate, Sorbitanolibate, Caprylic/capric Trigly Ceride, Betaine, Hydroxyethyl Acrylate/sodium Acryloyldimethyltaurate Copolymer, Dimethicone, Beeswax, Ethylhexyl Glycerin, Arginine, Carbomer, Allantoin, Xanthan Gum, Lemon Peel Oil
Optional ingredient researchExplore 4 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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