Frequently Asked Questions
- Contains 99% plant-derived ingredients for a gentle cleanse.
- Includes BHA from white willow bark extract to target blackheads and whiteheads.
- Utilizes green oils and plant-based surfactants for deep cleansing.
Description
99% Plant based ingredients, mild and deep cleansing for delicate skinKey Features
1. 99% of the ingredients derived from plants. To cleanse everything from makeup to fine dust, this hypoallergenic deep cleanse uses 99 percent plant-based ingredients.2. BHA/Multi-probios
It treats blackheads and whiteheads while also strengthening the skin's barrier.
3. One step deep cleansing
Green oils that melt makeup and plant-based surfactants that eliminate sebum and waste provide a deep cleanse.
How to Use
1. Apply an adequate amount to palms without water and apply all over the face.
2. Massage for 30 seconds with fingers and then apply a small amount of water to massage once more.
3. Rinse off with warm water.
Key Ingredients
1. BHA ingredient white willow bark extract helps provide blackhead / whitehead care.
2. 3 multi-probios help protect and strengthen the skin barrier.
Full Ingredients
Vitis Vinifera (Grape) Seed Oil, Caprylic/Capric Triglyceride, Sorbeth-30 Tetraoleate, Brassica Campestris (Rapeseed) Seed Oil, Camellia Sinensis Seed Oil, Macadamia Ternifolia Seed Oil, Fragrance, Tocopherol, Water, Butylene Glycol, Leuconostoc/Radish Root Ferment Filtrate, Quillaja Saponaria Bark Extract, Saponaria Officinalis Leaf Extract, Glycerin, 1,2-Hexanediol, Salix Alba (Willow) Bark Extract, Lactobacillus, Bifida Ferment Lysate.
Optional ingredient researchExplore 3 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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