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Frequently Asked Questions
- Contains 5 Amino Acids and Hyaluronic Acid for long-lasting moisture.
- Weakly acidic formula with a low pH level simulates healthy skin conditions.
- Hypoallergenic with all EWG Green grade ingredients, excluding 10 harmful substances.
Description
MOISTURIZING & PROTECTING: This body lotion balances moisture, provides long-lasting moisture with 5 Amino Acids, and strengthens the skin barrier with Hyaluronic Acid, forming a moisturizing protective form GENTLE MOISTURIZING for 48 HOURS: Weakly Acidic formula with a low pH level similar to the healthy skin’s pH maintains the skin’s healthy condition without irritating it and helps rough skin to be silky and healthy ATOPALM’S PATENTED MLE FORMULA: “Omega-Ceramide-16” connects keratin to lipid layers and “Lipimoide” promotes lipid production inside sebum cells to strengthen skin’s moisture & protective function and helps to improve the skin barrier of dry and sensitive skin SAFE INGREDIENTS: Hypoallergenic all EWG Green grade ingredients, excluding 10 harmful ingredients, make this body lotion suitable for sensitive skin and can relieve eczema & rosacea skin without residue and does not make skin stuffy SOFT & REFRESHING: This body lotion has a creamy texture and is softly absorbed, leaving a refreshing feeling on the skin after application. Can be used by the whole family
How to use
After shower or bath, with Atopalm Body Wash, smooth over entire body. Use as often as necessary
Ingredients
Aqua, Glycerin, Butylene Glycol, Myristyl/Palmityl Oxostearamide/ Arachamide MEA, POE Glyceryl Monostearate, Vitis Vinifera, Cetyl Alcohol, Glyceryl Stearate, Macadamia Ternifolia, Squalane, Sodium Lactate, Biosaccharide Gum-1, Portulaca Oleracea Extract, Decyl Sunflower Esters, Dimethicone, Carbomer, Glycyrrhiza Glabra Root Extract, Methylparaben, Tocopheryl Acetate, Propylparaben, Allantoin, Stearic Acid, BHT, Essential Oil.
Optional ingredient researchExplore 6 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Most orders ship from South Korea and are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally within Mexico. Freight is charged per order for each fulfillment origin; prepaid import charges may also depend on the products ordered.
For France, Germany, Italy, Netherlands, Belgium, Poland, Switzerland, Austria, Denmark, Finland, Ireland, Luxembourg, Sweden, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Norway, Romania, Slovakia, Slovenia, Portugal, Spain, Monaco, Iceland, Chile, Colombia and Korea-origin Mexico: VAT and customs duties, where applicable, are calculated and collected at checkout. No additional import charges are payable on delivery.
The checkout delivery charge includes freight plus any applicable import charges, with a breakdown in the shipping description. Colombia and Korea-origin Mexico have no additional duty or import tax under this service. Other destinations may have charges payable on delivery unless their service states that duty is included.
France, Germany, Italy, Netherlands, Belgium, Poland and Switzerland: US$11.99 freight, reduced to US$6 strictly above US$60. The other European Yun Express destinations listed in our policy use US$13.99, reduced to US$7 strictly above US$70. Spain uses US$10.99, reduced to US$5 strictly above US$60. These are freight-only amounts; any applicable prepaid import charges are additional.
Thresholds use the merchandise subtotal after product and order discounts, excluding shipping and tax. See the full policy for fixed FedEx and Latin America rates.
DDP shipping does not automatically become free above an order threshold. Any free-shipping code or promotion is subject to its own eligibility and checkout confirmation. Selected Korea Post destinations retain their separate postal-shipping offers.
Once your order is dispatched, you will receive an email with your tracking number and courier details. Delivery times are estimates and are separate from processing time.
For the complete country table, freight rates, import-charge calculations and shipping terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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