Frequently Asked Questions
- Contains Narcissus Water™ for deep hydration and luminous skin.
- Absorbs smoothly without leaving a sticky residue.
- Boosted with Gold Drop for enhanced skin vitality.
- Recommended for application after cleansing, both morning and night.
- Should be stored at 10–30ºC away from direct sunlight to maintain quality.
Description
HERA Signia Skin Refining Water is a rich first-step treatment designed to replenish hydration and revive dull, tired-looking skin. The formula is built around Narcissus Water and Narcissus-Dew concepts, pairing narcissus-derived ingredients with a smooth, moisture-focused texture that absorbs without a heavy sticky finish.
Benefits
- Provides generous post-cleansing hydration.
- Helps skin look luminous and refreshed.
- Supports a soft, smooth and comfortable skin feel.
- Prepares skin for serum, emulsion and cream.
Skin Types
All skin types, especially dry, dehydrated or mature-looking skin.
AM/PM
AM-PM-Everyday
How to Use
After cleansing, apply an appropriate amount over the face and gently pat until absorbed.
Skin Solutions
- Dehydration
- Dullness
- Rough texture
- Loss of radiance
Key Ingredients
Narcissus Water: A blend of narcissus flower, leaf and root-derived ingredients used for hydration and vitality-focused care.
Narcissus-Dew: HERA's signature concept combining Narcissus Water with finely dispersed gold-related care for a luminous finish.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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