Frequently Asked Questions
- Includes a gentle cleanser with a low pH to stabilize the skin barrier.
- Features an eye cream with niacinamide and caffeine to hydrate and reduce puffiness.
- Lightweight moisturizer designed to keep hydration in place for a smoother under-eye area.
- Contains a mineral-based sunscreen that is suitable for sensitive skin.
- Incorporates soothing plant extracts like Centella asiatica to calm the skin.
Routine Overview
Kbeauty Skincare Routine for Dark Circles and Puffiness (Universal)
This routine is built to improve the look of tired under-eyes without overloading sensitive skin. It focuses on gentle cleansing, Cica-based hydration, targeted eye care, lightweight barrier support, and mineral sunscreen. Skincare can improve dehydration-related shadowing, dullness and puffiness, but genetic or structural dark circles may remain visible.
What results to expect (realistic):
- 7-14 days: the under-eye area may look more hydrated and smoother, with some improvement in morning puffiness.
- 3-6 weeks: more consistent brightness and smoother eye-area texture.
- 8-12 weeks: gradual visible improvement in dullness when hydration, eye care and sunscreen are used consistently.
The 5 Products (Luxiface catalogue)
1) Cleanser: [EtudeHouse] SoonJung pH 6.5 Whip Cleanser 250ml
Why it fits: This gentle low-pH cleanser removes daily buildup without harsh stripping, helping the eye area remain comfortable.
- Removes sunscreen and impurities gently.
- Helps reduce the tight, dry feeling that can emphasize fine lines.
- Supports consistent sensitive-skin care.
2) Toner: [Cosrx] Pure Fit Cica Toner 150ml
Why it matters: The CICA-7 complex with panthenol and allantoin provides lightweight soothing hydration before eye care.
- Helps calm visible redness and sensitivity.
- Adds hydration without heaviness.
- Prepares skin for eye cream and moisturizer.
3) Eye Cream: [Laneige] Water Bank Blue Hyaluronic Eye Cream 25ml
Why it targets both dark circles and puffiness: Hydration helps reduce the look of dehydration-related shadowing and crepey texture, while caffeine-focused care and cooling application can support a fresher-looking eye area.
- Helps hydrate and smooth the under-eye area.
- Supports brighter-looking under-eye tone.
- Helps improve the appearance of morning puffiness.
Eye-area rule: Use a small amount and tap gently along the orbital bone without rubbing.
4) Moisturizer: [aestura] Atobarrier 365 Hydro Soothing Cream 60ml
Why it is essential: This lightweight gel cream provides long-lasting hydration and barrier support without a heavy finish.
- Supports the moisture barrier.
- Helps soothe dry, tight and sensitive-feeling skin.
- Layers comfortably near the eye area.
5) Sunscreen (AM only): [Dr.G] Green Mild Up Sun SPF 50+/ PA++++ 50ml
Why it belongs: This zinc-oxide mineral sunscreen provides SPF50+ PA++++ protection with a soft-matte finish and soothing support from Centella, Houttuynia, ectoin and sodium hyaluronate.
Daily sunscreen helps prevent UV-related darkening and protects the delicate eye-area routine.
AM Routine
How to Use- (Steps 1 to 5)
- Cleanser: Cleanse gently with SoonJung pH 6.5 Whip Cleanser.
- Toner: Apply one light layer of COSRX Pure Fit Cica Toner.
- Eye Cream: Use a rice-grain amount per eye and tap gently along the orbital bone.
- Moisturizer: Apply Aestura Atobarrier 365 Hydro Soothing Cream to the face and neck.
- Sunscreen: Apply Dr.G Green Mild Up Sun generously, taking care around the eye area.
PM Routine
How to Use- (Steps 1 to 5)
- Cleanser: Cleanse thoroughly to remove sunscreen and buildup.
- Toner: Apply COSRX Pure Fit Cica Toner.
- Eye Cream: Apply the same small amount and tap gently without dragging the skin.
- Moisturizer: Apply Aestura Atobarrier 365 Hydro Soothing Cream.
- Puffiness tip: A short cool press can help morning puffiness look reduced without aggressive massage.
Luxiface Ships directly from South Korea
1. Shipping fee is charged not on per product but on per order.
2. Order processing time: 0-2 business days
3. Estimated delivery time (including order processing time)
FedEx: 3-5 Business Days
Korea Post-7-10 Business Days
Shipping Rates:
ACI Express:$19.99 United States except for Hawaii, Guam, Saipan
Save on shipping: 15% off over $50, 30% off over $99
USPS: Temporarily suspended due to imposition of tariffs
Korea Post: $9.99 Australia, Canada, Germany, France, England (GB), Hong Kong, India, Japan, Philippines, Singapore, Thailand, Vietnam, New Zealand
Save on shipping: 30% off over $50, free shipping over $99 (Postal Shipping)
Korea Post: $12.99 Austria, Belgium, Finland, Ireland, Italy, Netherlands, Poland, Sweden, Switzerland
Save on shipping: 25% off over $50, 50% off over $99 (Postal Shipping)
FedEx : $19.99 (All Countries Except USA and South America)
FedEx: $23.99 Austria, Denmark, Finland, Ireland, Czech Republic, Luxembourg
FedEx: $29.99 South America
*Free Shipping above $99 order value is available through Korea Post only
Eligible Countries for free shipping : Australia, Canada, Germany, France, England (GB), Hong Kong, India, Japan, Philippines, Singapore, Thailand, Vietnam, New Zealand
Discount Code Usage Policy Including Free Shipping:
We allow the use of only one discount code per order. Customers cannot combine multiple discount codes in a single transaction. For example, if you have both a "Flat 6% Off" code and a "Free Shipping" code, you can choose the one that provides the greater benefit at checkout.
If you are eligible for free shipping, please remove any existing discount code. The free shipping code will be automatically applied.
The buyer is responsible for the imposition of customs duties and clearance.
In the event that a recipient refuses to accept a shipment due to non-payment of customs duties, the customer shall bear the cost of return freight. Additionally, if the shipment is discarded or abandoned by customs authorities, the customer will be held responsible for the total value of the shipment, including freight charges.
Free Gift Terms & Conditions:
The gift will be added at our end based on the total order value (before taxes and shipping).
Gifts may include travel-size miniatures, and may not be full-size products.
This offer is valid while stocks last and may be withdrawn at any time without notice.
Luxiface reserves the right to substitute the gift with a product of equal or similar value if the original gift is unavailable.
Renewed Products:
Many Korean brands update their formulations and/or packaging, and sometimes we do not get a chance to update our catalog. In such cases, we send the renewed version only.
How are items packaged?
We package our products in individual boxes. Each product is packaged with a plastic layer and in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap. We pride ourselves on the quality of our packaging.
How to track your package?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package after the order is placed on the order status page and an e-mail including the tracking link is emailed once the order is shipped.
What is the estimated delivery time?
We usually dispatch most orders within 1-2 business days (excluding Sundays and public holidays), and it usually takes up to 5 days for the package to be delivered depending upon courier partner
For any queries related to shipping contact us at support@luxiface.com
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.

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